Frequently Asked Questions

Is the jewellery real gold?

Our pieces are premium 18K gold-plated jewellery — designed to look luxurious while staying affordable and skin friendly.

How do I track my order?

Use the Track Order page with your Order ID and phone/email.

Do you offer Cash on Delivery?

Yes! COD is available everywhere in Bangladesh.

How should I store my jewellery?

Keep pieces dry, away from perfume and store them in the pouch we provide. See our Care Guide for details.